Toll system
The ITC announced that Darb toll gate fees will be suspended throughout the holiday period starting Saturday, 2 December. Regular toll charges will resume on Tuesday, 5 December during peak hours (7:00–9:00 a.m. and 5:00–7:00 p.m.).
Public bus services
Public bus operations in Abu Dhabi during the holiday will follow the weekend and public holiday schedule, with additional regional and intercity routes. Extra trips will be provided to transport passengers to and from the Sheikh Zayed Festival.
Customer happiness centres
ITC Customer Happiness Centres will be closed from Saturday, 2 December, and will resume operations on Tuesday, 5 December.
Customers can continue submitting service requests online via:
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Darbi and Darb platforms and mobile applications
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Abu Dhabi Government “TAMM” portal
For 24/7 support, contact:
Parking and Darb Toll gate operations
Public parking and Darb toll gate fees will be free in Abu Dhabi during the National Day holiday. Truck parking at Musaffah M-18 will also be exempt.
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Parking: Free in “Mawaqif” public areas from Saturday, 2 December 2023, until 7:59 a.m. on Tuesday, 5 December.
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Darb Toll Gates: Toll fees waived throughout the holiday; charges resume on Tuesday during regular peak hours (7:00–9:00 a.m. and 5:00–7:00 p.m.).
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Truck Parking: Free at Musaffah M-18 during the holiday.
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Restrictions: Drivers must avoid prohibited parking, not obstruct traffic, and avoid residential areas from 9:00 p.m. to 8:00 a.m.
Holidays and toll exemptions
All vehicles passing through toll gates are exempt from toll fees during official holidays:
Permanent exemptions
The following vehicles are permanently exempt from toll fees:
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Ambulances, Armed Forces, and Civil Defense vehicles with official plates and insignia
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Public buses
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Motorcycles
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Licensed public taxis
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Authorized school buses
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All designated passenger buses within the specified seating capacity